One way is to set the size to 69 or below. The expansion box will not
show up for character fields fewer than 69 characters.

I'd be careful with API calls to do something like this. ARS is specific
in its construction. If you miss one entry in a T table, etc. your
system could become hosed! Test, Test, Test!!!!!!!!

Gordon M. Frank

Remedy Skilled Professional

ITIL V3 Certified

Lockheed Martin


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of ccrashh
Sent: Friday, November 28, 2008 9:56 AM
To: arslist@ARSLIST.ORG
Subject: Core Fields Expand Box

Someone asked this way back in 2007, but no one replied.

In typical hamfisted fashion, BMC has shoved out a modification that
impacts every regular form - that is, the core character fields have
increased from 30 to 254.  This means, of course, that if you left the
Expand Box option to Default in the field properties, every one of the
fields (Submitter, Last Modified By, and Assigned To) has an Expand
Box showing.  In most cases, this has caused the GUI on our forms to
look ridiculous.  Does anyone know of a quick way to change the Expand
Box option to Hide?  I was hoping for a cool SQL statement like

UPDATE field_dispprop
SET <something> to <something>
WHERE fieldid=4

The above would update all Assigned To fields.  Of course, the option
for the expand box is in the proplong or propshort columns so it looks
like crap and is essentially unmodifiable.  Anyone know of an API call
for this?

Thanks for any help

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