Hi Frex,
 
here is a little picture which i took out of the documentaion. I've
added some IP Adresses and Port-Numbers to explain our Firewall Guys the
communication between Alert Client and ARSystem Server. I think the
problem in your environment is the TCP-Call coming from the server to
the client.
 
 
Kind Regards Conny

________________________________

Von: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Im Auftrag von Frex Popo
Gesendet: Dienstag, 2. Dezember 2008 11:06
An: [email protected]
Betreff: Alert tool


** 
Dear all,
 
We are having few issues sending alerts over the VPN. I had a chat with
someone in the Network team and was asked to send some 

document (preferably with some diagram) explaining how the communication
between server <-> alert is done at the TCP/UDP level in order to help
them configure the VPN server.
 
We have two 7.1.0 Patch04 servers in a a MS2300 Enterprise/load
balancing env.
 
any help will be very much appreciated.
Regards
frex <mailto:[email protected]> 

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