Hi Mark, You should enclose $Date/Time Field$ with double quotes. There are blanks in standard Remedy Date-Format.
Do you get some error messages? Kind Regards Conny -----Ursprüngliche Nachricht----- Von: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Im Auftrag von Brittain, Mark Gesendet: Dienstag, 2. Dezember 2008 23:03 An: [email protected] Betreff: Business Time Hi All, I am venturing into the world of business time and can't seem to get the syntax right. Based on what is in the book it should be either but I am getting and error. What I am trying to do is take the value from the $Date/Time Field$ add 8 business hours and do a Set Field. Any ideas where I have gone wrong? $PROCESS$ Application-Bus-Time-Add $Date/Time Field$ [8 [3 [Holidays [Workdays]]]] Or $PROCESS$ Application-Bus-Time-Add $Date/Time Field$ "8" "3" "Holidays" "Workdays" ARS 6.3 patch 20 Thanks Mark Brittain This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

