We are looking to check if our assumption is correct or not. For an incident on the incident form we have a tab titled 'SLM' which has various details regarding the SLA's allocated to that incident.
In order to return the information displayed in on the SLM tab for each incident we have joined two tables together these are 'SLM_Measurement' and 'HPD_Help_Desk' joined using the following fields HPD_Help_Desk.InstanceId=SLM_Measurement.ApplicationInstanceID with an inner join. Is the the correct relationship? Is there a better way? I have check the documentation however this has not really answered the question. It might take some time for me to understand the answer -- View this message in context: http://www.nabble.com/ITSM---backend-table-links-SLM-for-incidents-tp20852133p20852133.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
