Thanks Shawn I thought there was a discussion in the last couple of weeks about a few folks that had applied patch 009 and were having problems with their users keeping their permissions and had to update their licenses (aka refresh the cache) to get things operational again
I did .. too much mail cleanup and removed a few things in error Barb Wagner IBM Global Services 218-828-4135 [email protected] "Pierson, Shawn" <[email protected]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 12/11/2008 10:12 AM Please respond to [email protected] To [email protected] cc Subject Re: ITSM 7 Patch 009 ** I’ve run into similar problems with ARS Patch 9 when using Active Directory, but haven’t seen any threads on it yet. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Barb Wagner Sent: Thursday, December 11, 2008 9:34 AM To: [email protected] Subject: ITSM 7 Patch 009 ** Hi All A while ago there was a discussing regarding the ITSM 7 Patch 009 regarding some unusual menu/permission issues (something regarding the cache on the system) - could someone send me the email thread on that? Barb Wagner IBM Global Services 218-828-4135 [email protected] __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
