Norm,

One approach is to use a Filter API instead of a $ PROCESS $ call. (
That maximum is 300.)

Both the $ PROCESS $ and the Filter API timeout max values did not
change between 6.3 and 7.1.

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On Tue, Dec 16, 2008 at 5:17 PM, Kaiser, Norm E CIV USAF AFMC 96
CS/SCCE <[email protected]> wrote:
> Well, yeah, you can, but the maximum value is 60 seconds in 6.3.  I believe 
> that maximum in 7.x is 600 seconds now...I could be mistaken, of course.
>

<snip>

> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Kaiser, Norm E CIV USAF AFMC 96 
> CS/SCCE
> Sent: Tuesday, December 16, 2008 3:39 PM
> To: [email protected]
> Subject: Re: Overcoming the 60 Second Timeout in 6.3
>
> No, sorry...the process timeout.

<snip>

> On Tue, Dec 16, 2008 at 12:15 PM, Kaiser, Norm E CIV USAF AFMC 96 CS/SCCE 
> <[email protected]> wrote:
>
>
>        **
>
>        Hi all:
>
>
>
>        Is anyone aware of a trick that allows you to overcome the 60 second 
> timeout on ARS 6.3?
>
>
>
>        Thanks,
>
>        Norm

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