We just got our 7.1 system up and running in test mode. We have a user who says that they entered some service desk tickets but now they don't
seem to be there. We'd like to use the log files to see if we can tell what's happening, but there are a ton of log files. Which ones might be of the most help to us to see/track what's happening with the tickets? We're brand-new to this so all help/suggestions are appreciated. Thank you! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
