We are investigating some changes now - we've also done some tuning via
Oracle profiles (and by "we" I mean the dba's....).

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Phil Murnane
Sent: Friday, December 19, 2008 1:35 PM
To: [email protected]
Subject: Re: Archiving SLM:Measurement


** 
William:

At one customer site, we added some indexes to help those Push Fields If
conditions and avoid the table scans.  SLM benefits quite a bit from
some DB tuning.  So does the DSL, but that's another topic. :)

--Phil


________________________________

From: Howard Richter <[email protected]>
To: [email protected]
Sent: Friday, December 19, 2008 11:53:26 AM
Subject: Re: Archiving SLM:Measurement

** 
Bill,
 
On my past two systems (that had SLM) we trashed anything in the
SLM:Measurement, older then 30 days and that was not tied to active
ticket. I think we were able to report, but I don't remember from where.
 
hbr


On Fri, Dec 19, 2008 at 12:35 PM, William Rentfrow
<[email protected]> wrote:


        ** 
        It's Friday and I have some other stuff to finish today so I
haven't gotten too far into researching this yet - so I thought I'd ask
if anyone else has a solution for this already.
         
        Problem: SLM:Measurement is gigantic.  We have 240,000 requests
in HPD:Help Desk (IM 7.x) and 4,400,000+ SLM:Measurement records.
         
        My gut feeling is to just archive off all of the records that
are closed and refer the reporting people to that table when they want
to run reports; however, I have not yet investigated the ramifications
of doing this.
         
        Has anyone else?  
         

        William Rentfrow

        Principal Consultant, StrataCom Inc.

        [email protected]

        701-306-6157 C

        952-432-0227 O

         
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-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified 
E-Mail = [email protected]
LinkedIn Profile = http://www.linkedin.com/in/hbr4270
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