Hi Dylan, The method I prefer is to draw small pieces of flow charts like flow for methods for a object oriented programming. This is followed by a tabular listing work flow objects which can be mapped back to a step in a flow diagram.
Best Regards, Uday Joshi Delivery Manager - BSM Tech Support Technology Infrastructure Services - BSM Unit ------------------------------------------------------------------- Wipro Technologies, Hinjewadi, Pune 411057 India Tel: +91 20 22933700 Ext :3324 VOIP 842-5103 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Wheeler, Dylan Sent: Tuesday, December 23, 2008 12:36 AM To: [email protected] Subject: Documenting Modification Suggestions Hi Listers, I was wondering what you all have used to document modifications. I'm at a new company and we're planning out our next major ITSM upgrade. Unfortunately, only some of the modifications were documented codewise. They currently have some of the modifications documented in Excel listing the request and the code modified/added. In the past I preferred using some ARS forms to document the forms and workflow added/modified/disabled for each mod. Have you used anything different with success? Dylan Wheeler Pacific Life ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

