Shawn, Have you been able to get an answer to this? We will be going to patch 9 beginning of the new year. We are running on Windows 2004, SQL 2000.
What server are you running on and any other bugs I should know about? Thanks Tim ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pierson, Shawn Sent: Monday, November 24, 2008 10:46 AM To: [email protected] Subject: Strange ARS 7.0.1 Patch 9 bug Good morning, I decided to try going from patch 6 to patch 9, and found a strange bug and wanted to see if anyone else ran into this before. Basically, we use AD authentication for Remedy, but do store all permissions and such in ARS. This has worked fine for my account in the past. However, with this patch, despite having the same access rights, the fact that I am not storing the password in the User form seems to prevent me from having admin rights. I was able to gain my admin rights back by storing a password in the User form. Has anyone else encountered this, and if so, what is a workaround? Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
