A colleague put together something like that at a previous employers - crystal 
reports on a PC with some clever perl scripts that automated report generation 
and would mail it through to the requester.

The issue of reporting has obviously never been a priority on the WUT.

Regards

Dave

ps - Graham - if you're looking at the list today, that reports server you put 
together was a most excellent piece of coding!

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Mayfield, Andy L.
Sent: 29 January 2009 15:57
To: arslist@ARSLIST.ORG
Subject: Re: Printing


I really hate to hear that. Our guys have to print a copy of the ticket
for procedural reasons, but maybe I can find a way around it by
generating a report then printing it. 
I wonder what the problem is and why they have never corrected it.

Andy L. Mayfield 
Protection & Control Sr. Technician
Alabama Power Company 
Office: 205-226-1805 
Cell: 205-288-9140 
SoLinc: 10*19140 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Barber, David
Sent: Wednesday, January 28, 2009 10:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Printing

This seems to describe the general way printing happens on the WUT.

Have tried it on versions from 5.1.2 onwards, and its generally been
close to useless.  It either gives inconsisten results, or prints off a
garbled mess.

Maybe its much improved on v7.5?

Regards

Dave

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Mayfield, Andy L.
Sent: 28 January 2009 15:27
To: arslist@ARSLIST.ORG
Subject: Printing


Has anyone out there encountered a problem where when printing a form
the WUT (using Ctrl+P), they get a blank sheet. You can attempt to print
again and it will come out fine most of the time. Sometimes you have to
do it two or three times. It appears to very sporadic and random in
nature. 

ARS 7.1.0
WUT 7.1.0
Windows XP clients
Windows 2003 
MSSQL 

Andy L. Mayfield 
Protection & Control Sr. Technician
Alabama Power Company 
Office: 205-226-1805 
Cell: 205-288-9140 
SoLinc: 10*19140 

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