Marek, This is a known defect. I don't have the defect number handy, but I've replicated and shown BMC engineers the issue. It is reproducible using driver and other API programs. Hopefully, this has been fixed in the 7.5 API, but I have not had a chance to test it yet.
One interesting side effect of this is if you look at 'All Registered Users' option on the "manage user licenses" screen in the User tool at a site that has 5-10k+ users, it will cause a timeout on that screen... I've even seen it cause the server to crash. Like I said, this is annoying, but there are workarounds, depending on what you need to do. For example, I changed my API to do a GLEWF from User based on a qual struct that returned the list of users I needed... was MUCH faster and more stable, obviously. :) Good luck! Matt R. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Congo Sent: Friday, January 30, 2009 3:51 AM To: [email protected] Subject: Timeouts during API function call Hi, I'm trying to retrieve an info of all registerd users, but this function getListUser(Constants.AR_USER_LIST_REGISTERED, 0L); gives me following output: ERROR (91): RPC call failed; ONC/RPC call timed out The same behaviour with .net API: GetListUser(UserListType.Registered, DateTime.MinValue); Error (93): Timeout during data retrieval due to busy server -- retry the operation; Function works great with current users. Is that just because of the amount of registerd users (above 100000) or any other issues? regards, Marek ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
