The list price of many Service Support (Remedy) products was increased by 5% in (I believe) July 2008. I would guess that you're seeing an effect from that price change since maintenance is based on list price under the older pricing scheme. The new Solution Packs (a.k.a. suite pricing) have maintenance based on net price. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) on behalf of Rick Westbrock Sent: Tue 2/3/2009 8:05 AM To: [email protected] Subject: Has anyone else seen a maintenance cost increase? ** Has anyone else seen a 5% increase across the board on AR System maintenance costs from BMC? Our annual maintenance is up this month and the quote I got has a 5% increase on every single line item (server and user licenses). We were not notified in advance of this increase and I have e-mailed BMC about it but I wanted to find out what the listers out there know about it. -Rick _________________________________ Rick Westbrock PETCO Telecom Engineer [email protected] <mailto:[email protected]> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
