James, It's relatively easy to do, you simply add another server to your midtier server list of helpdesk, ensuring that the midtier server can resolve helpdesk to the same ip as server1. The downside of doing this is that your homepage app list will now list a duplicate of each of your applications, one for each app server configured.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of James Pifer Sent: Tuesday, February 03, 2009 5:44 PM To: [email protected] Subject: How do you setup a server alias in ARS/midtier 7? I have a server let's call SERVER1. I want the server, specifically midtier, to work with multiple names. For example, I want these two URLs to work on the same server: http://server1.domain.com/arsys/forms/server1/Remedy+Support+Console/Support/ http://server1.domain.com/arsys/forms/helpdesk/Remedy+Support+Console/Support/ The first link above is the one that works. I'd like the second to work just the same. Can anyone tell me how to do it? Thanks, James _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
