All,
Incident Management version 7.03
ARS 7.1
Windows 2003 Server
I had a question on the Incident form about the "Current Assignee Effort Time"
which includes the "Effort Time Spent Minutes", and the "Total Time Spent
Minutes" on the Incident forms Assignment Tab. I know the Incident Assignment
Log tracks the Effort Spent per Assignee. My question is, should the
Assignment Log Time Spent be pulled back into the Total Time Spent Minutes on
the Incident form? It seems like OOB does not perform this function.
Thanks,
Bala Patel
Remedy Consultant
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