Carey, Your point makes sense. For my suggestion, I made the assumption that the user is logged on when the AL triggered, and the AL Qual applied to the person logged on. This precludes checking if license is available, as they already have a token. If the requirement is different than my assumption, then we have a whole different ball game, and your train of thought needs to be well considered.
Mark ________________________________ From: Action Request System discussion list(ARSList) on behalf of Carey Matthew Black Sent: Wed 2/4/2009 2:32 PM To: [email protected] Subject: Re: Determine license type? Mark, The point that I was trying to make is that you may have 100 users configured to have a Floating licenses. However you may only have 10 floating licenses. Which means that just looking at the field in the User form might yield a false positive at run time. However, looking at the user log then it should show you if they are currently "FLOAT GRANT WRITE" or "FLOAT EXPIRED WRITE". ( I think those are the two pertinent values between when a user is granted a write token and when it is released. However, there may be other values to sort out too.) So the value of "FLOAT EXPIRED WRITE" means that the user does not currently have a "token". It also does not indicate if they can get one either. That all depending on how many of them are currently in use. (Which I think could also be found from the user log file.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
