Dear All, I have a question.
When i generated remedy OOTB report for incident details. I could see a colum called "Hours to resolve" . What does this field do? How does it calculate the value. I found its giving wrong values. Do we require do to any other configurations to achive correct value , Please suggest. Regards, Salma -- View this message in context: http://n2.nabble.com/%22Hours-to-Resolve-Field%22-in-Incident-management-Reports-tp2273443p2273443.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
