I believe stand-by fail-over server is no additional charge. Development servers are 50%. They have changed their licensing models, so you should talk to your BMC rep. You can use a second database if you have mirroring or other database synch system, which offers you redundancy for your db also. There are many ways of doing this, and mostly driven by your budget, requirements and technical complexity. Mark ________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza Sent: Thursday, February 05, 2009 2:39 AM To: [email protected] Subject: Re: Setting up Remedy Redundancy Server ** Yes you need to point the second server to the same database Yes you need to purchase a hot backup server license that to the best of my knowledge is 50% of the original license cost. Server Groups is a different concept where you buy a server license for the same cost as the original and have both the servers up at the same time for high availability. This is different from a hot backup. Joe ________________________________ From: Salma Begum <[email protected]> To: [email protected] Sent: Thursday, February 5, 2009 2:06:51 AM Subject: Setting up Remedy Redundancy Server Dear All, I have a requirement to setup a failover (Redudancy ) server . i.e. i will have 2 servers Server A and Server B . Server A is my Production server. when ever this goes down the secondary server should come up immediately . Do i need to point both the servers to same database or should i have 2 different databses. Also request you to give me some hint about Licensing . Do i need topurchase separate licenses for secondary as production server. i think these is called as server grouping in Remedy . As i dont hvae much idea abt this request all to give there valuable inputs. Please correct me if i have mentioned some thing wrong . This is just my point of view. Regards, Salma __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

