Tauf,

 

Under View Properties, check the Menu Access tab to ensure that Saved
Searches is selected.

 

Hope that helps.

 

Ron Gehring

 

From: Chowdhury, Tauf [mailto:[email protected]] 
Sent: Thursday, February 05, 2009 9:37 AM
To: [email protected]
Subject: ITSM 7.0.3 - User Tool (any patch vers) Saved Search issue

 

** 

All,

I have an issue where when I save searches, it is successful but when I go
to use it, the MY SEARCHES is grayed out. Anyone run into this?

 

Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management

Informatics-Infrastructure

Office: 631.858.7765

Mobile:646.483.2779

 

 

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