It depends on what is meant by "redundancy" server. If it is a true Hot BackUp License (i.e. system is kept out of production until the production server fails), then the licenses are provided at no additional cost at a one-to-one ratio (i.e. one HBU license for each production server). If the "redundancy" server is part of a server group, the additional AR System servers need to be purchased licenses. However, in a Solution Pack purchase (a.k.a. suite), such licenses are part of the ITSM Suite Solution Pack purchase price. If your AR System product was not purchased as part of a suite, the additional licenses must be purchased individually. Salma, You may also wish to review the responses to the thread on this topic that you started on BMC DN... http://developer.bmc.com/communities/thread/28046 Or, as Axton recommends, contact your sales representative who can directly answer such questions about pricing and/or obtaining such licenses. Thanks, -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) on behalf of Axton Sent: Mon 2/9/2009 1:25 AM To: [email protected] Subject: Re: Remedy Redundancy Server License ** Ask your sales rep for a hot backup license. In the past they were free; I am not sure if that is still the case and I am not sure if there are maintenance costs associated with the license. Axton Grams The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Mon, Feb 9, 2009 at 11:17 AM, Salma Begum <[email protected]> wrote: Dear All, We are planning to build Remedy Redundancy server (Failover) WRT this i have a doubt with Remedy Licensing . Do we need to buy separate licenses again for redundacy server or its free from BMC if i apply for that. Please Suugest Thanks In Advance Regards, Salma -- View this message in context: http://n2.nabble.com/Remedy-Redundancy-Server-License-tp2295864p2295864.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
