bmc remedy ITSM 7 upgrade - issue faced- Cannot establish a network connection to the AR System server
here is the arerror log says Mon Feb 9 17:00:37 2009 : Action Request System(R) Server Version 7.1.00 Patch 002 200802011900 (c) Copyright 1991-2007 BMC Software, Inc. Mon Feb 9 17:01:59 2009 Dispatch : Cannot establish a network connection to the AR System server (drestonia1 : RPC: Miscellaneous tli error - An event requires attentionError 0) ARERR - 90 Mon Feb 9 17:02:59 2009 Dispatch : Cannot establish a network connection to the AR System server (drestonia1 : RPC: Miscellaneous tli error - An event requires attentionError 0) ARERR - 90 Mon Feb 9 17:03:59 2009 Dispatch : Cannot establish a network connection to the AR System server (drestonia1 : RPC: Miscellaneous tli error - An event requires attentionError 0) ARERR - 90 Mon Feb 9 17:04:59 2009 Dispatch : Cannot establish a network connection to the AR System server (drestonia1 : RPC: Miscellaneous tli error - An event requires attentionError 0) ARERR - 90 Mon Feb 9 17:10:04 2009 390603 : Failure during SQL operation to the database : ORA-12899: value too large for column "ARADMIN"."T1868"."C985000052" (actual: 604, maximum: 255) (ARERR 552) Mon Feb 9 17:10:04 2009 390603 : Value does not fall within the limits specified for the field : (Maximum length - 255) : EVT:EscalationRulesExecutor : TEXT_MESSAGE (ARERR 306) Mon Feb 9 17:10:04 2009 390603 : Failure during SQL operation to the database : ORA-12899: value too large for column "ARADMIN"."T1868"."C985000052" (actual: 478, maximum: 255) (ARERR 552) Mon Feb 9 17:10:04 2009 390603 : Value does not fall within the limits specified for the field : (Maximum length - 255) : EVT:EscalationRulesExecutor : TEXT_MESSAGE (ARERR 306) Mon Feb 9 17:10:04 2009 390603 : Failure during SQL operation to the database : ORA-12899: value too large for column "ARADMIN"."T1868"."C985000052" (actual: 555, maximum: 255) (ARERR 552) Mon Feb 9 17:10:04 2009 390603 : Value does not fall within the limits specified for the field : (Maximum length - 255) : EVT:EscalationRulesExecutor : TEXT_MESSAGE (ARERR 306) Mon Feb 9 17:10:04 2009 390603 : Failure during SQL operation to the database : ORA-12899: value too large for column "ARADMIN"."T1868"."C985000052" (actual: 303, maximum: 255) (ARERR 552) ... ... Mon Feb 9 17:17:06 2009 0 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Mon Feb 9 17:17:06 2009 15 Mon Feb 9 17:17:06 2009: Server terminating, recursive signal received: 11, original signal: 15 This is upgrade from ARS 6.3 to 7.1 and ITSM 6 to ITSM 7. Has anybody faced this issue and any resolution for this? Is there in any ARS bug which got resolved in one of the latest patch? Thanks, Uday _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
