Thanks Chris! Scott Parrish sent me a copy already. Appreciate the offer!
On Wed, Feb 11, 2009 at 4:07 PM, Danaceau, Chris < [email protected]> wrote: > ** Warren I've got the 5.5 SLA User Guide if that would help. > > > -- > > Chris Danaceau > > This e-mail and its attachments are confidential and solely for the > intended addressee(s). Do not share or use them without Fannie Mae's > approval. If received in error, contact the sender and delete them. > > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Warren Baltimore > *Sent:* Friday, February 06, 2009 12:51 PM > *To:* [email protected] > *Subject:* SLA 5.5 > > ** > Does anybody have the PDF's for the ITSM 5.5 suite? Specifically the > SLA (i'll take them all if you have them)? > > I'd really appreciate it. > <RANT> > It's pretty weak that BMC doesn't keep the documentation available to > PAYING CUSTOMERS! I don't care if it's out of support, it takes NO space to > keep them on file!!!! > > *SIGH* > </RANT> > > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
