Presumably you are on Windows. This is not an error where ARS cannot log in to the database. It is the ARS Service credentials that are incorrect.
Go to Services and Properties and ensure that the Windows user id and password is set correctly on the ARS service or use the "System" user. Cheers ben Chernys www.softwaretoolhouse.com >----- ------- Original Message ------- ----- >From: Bob Rowe <[email protected]> >To: [email protected] >Sent: Wed, 18 Feb 2009 10:07:06 > >I have a development system I've not had a chance >to look at, but one that >has several mods I need to get a def file for. > >ARS 7.1, ITSM 7.0.03, MSSQL 2005 > >The BMC ARS will not start. When I try to start it, >I get this error: > >Could not start the BMC Action Request System >Server on the local computer. >Error 1069: The service did not start due to a >logon failure. > >Is this a username/password problem between the ARS >and the MS SQL datbase? >Or is it something simpler? > >Thanks in advance. > >-- >Bob Rowe, Remedy Action Request System Development >and Administration > [email protected] >"The golden rule is to test everything in the light >of reason and >experience, no matter from where it comes." >Mohandas K. Gandhi > >___________________________________________________ >____________________________ >UNSUBSCRIBE or access ARSlist Archives at >www.arslist.org >Platinum Sponsor: RMI Solutions ARSlist: "Where the >Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
