Yup thats what they told me - I had forgotten where they had directed me to look at.. Would have made sense for them to push that information in the share properties table too since they do have entries for DSL there as well.
Joe ________________________________ From: Peter Romain <[email protected]> To: [email protected] Sent: Thursday, March 5, 2009 11:55:56 AM Subject: Re: How to determine update/patch level of DSL? Mark, Look at the record in the PDL:ESIDversioninfo form. Cheers Peter > Mark, > > Don't even bother looking there.. I was in that same predicarment a year > ago and Remedy support told me some vague reasons on why they stopped > keeping it there. > > My personal feeling is that development forgot to include that arx file > within the patch that would update the Share properties form.. > > Joe > > > > ________________________________ > From: Mark Lev <[email protected]> > To: [email protected] > Sent: Thursday, March 5, 2009 10:04:58 AM > Subject: How to determine update/patch level of DSL? > > Anyone know how to determine what patch/update level DSL is at? > > I looked in Share:Application_properties, couldn't find any reference to > patch/update. Can't find install logs. > > Windows > ARS 7.1 > ITSM 7.0.3 p9 > SQL > > Thanks, > Mark _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
