Carolyn,
You can get the User Tool to run, but the Crystal ODBC Driver is not supported (and works only sporadically, if at all) on a 64-bit OS. You will need to do your report development on a 32-bit platform, IMHO. Good luck, Matt R. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Carolyn Frances Sent: Monday, March 09, 2009 4:48 PM To: [email protected] Subject: User Tool ODBC Driver ** Has anyone installed the user tool successfully on a Windows 2003 64 bit server? We are trying to get the ODBC driver on our box for the purposes of running Crystal Reports through Crystal Reports Server XI against the Remedy database. Thanks Carolyn Frances, CSP Advocacy Services Database Administrator Harland Financial Solutions - UltraData Enterprise 5000 Franklin Dr. Pleasanton CA 94588 ph: (800) 365-3356 x2162 fx: (503) 276-3652 [email protected] The information contained in this electronic message is privileged and confidential information intended only for the use of the owner of the email address listed as the recipient of this message. If you are not the intended recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any disclosure, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately notify us by telephone at 925-463-8356 (dial "0" for operator) or by return email and delete this email and any attachments from your electronic files. Thank you. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

