Dwayne,

I have no doubt that a Hummingbird (company) implementation of an X
windows client will work for you. ( I am not sure that all
"Hummingbird" software is X windows clients however... There are
things like their Search Engine too. So it may matter what exact
software your talking about. I think Hummingbirds X client is actually
called "Exceed".)

However there may be other issues to sort out too.

In our case our Linux servers are behind firewalls (Yes I mean more
than one) from my desktop. (AKA: A developers workstation.)  We also
only support SSH for remote access to the hosts. [And I think you
should too.] My network path(s) required that I first SSH to host A
then ssh from A to B. (Where B was our AR Server.)  And getting X to
forward back to my local pc was not hard, but it is a few more steps
than the docs cover too.

I have installed (ARS 7.1, ITSM [IM,PM], SLM, up to latest patches)

  So.. you environment may produce additional requirements and/or
steps to get things to work too.

Also... FWIW...


There are free X windows client/servers out there too. I have not
tested any of them with v7.1 (nor 7.5) application installers, but in
theory they should all work just fine.

   http://x.cygwin.com/
   http://www.straightrunning.com/XmingNotes/
  (... and others ...)

Hope that helps.


And with that said....

I would gladly give up the "GUI" for any Software to be installed on
the server. It is a very Unix thing todo so that you avoid a whole
range of problems for the customer. IMHO if the installers have to be
GUI based then they should only run on the client and talk to the
Server vai standard network protocols.

I despise that some of the v7.1 installers fall in to each of these groupings:

 0) Total server based, text/command line interface, NO GUI
 1) Run from the server and use X Windows GUI
 2) Run from the client and connect to AR System server via ARS API only.

I think options zero, and two make sense. Option #1, well... it is not
my first choice. In fact, it is the last option I want to use. :(

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (BRSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On Tue, Mar 10, 2009 at 10:14 AM, Dwayne Martin <[email protected]> wrote:
> Dear List,
>
> The 7.5 installation manual says to use X Windows to install ARS on a Unix or 
> Linux server.  We already have Hummingbird, which supposedly works similarly 
> to X Windows.  Can we use it or do we need to buy X Windows?
>
> (We are presently at ARS 7.1 p3 on a RH Linux server.)
>
> Dwayne Martin
> James Madison University

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