HI. I am trying to configure an Options.txt file for a silent install of the 7.5 User Tool. I have been working with support on this, but not getting anywhere. I have found some parameters from the install logs that are not in the template they give you or the documentation, but there are still some pieces missing. I am not sure if anyone has attempted this yet or had any luck. I am trying to build this install so that it will perform an upgrade of sorts to existing 7.1 User Tool installs. No matter what I enter into the Options.txt file for the product install path c:\Program Files\Remedy and for BMC_USER_TOOL_INSTALL_DIRECTORY=c:\Program Files\Remedy (this is one parameter that only shows up in the logs), the user tool still installs to c:\Program Files\Remedy\User This results in having the existing 7.1 User Tool and the 7.5 User Tool installed. I can remove the 7.1 files, but my concern is for users that may have created desktop shorcuts to aruser.exe and such. The other option that is missing is for the preference server. I don't remember if that was part of the 7.1 install or if I just added it to the registry. We use marimba to deploy our application to the desktops, but I am still testing the setup.exe with the options.txt file manually. Running the setup without the options.txt file also results in that "User" directory being where it is installed.
Any help would be appreciated. Thanks, James _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
