Another approach (slightly harder) might be to use the OLE
integrations for the User tool.

You should be able to do quite a lot to control/influence the state of
the User Tool via that approach. There are limits, but most of those
can be worked around if you try hard enough.

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On Tue, Mar 17, 2009 at 8:37 AM, Michiel Beijen <[email protected]> wrote:
> ** Hi Alexander,
>
> Actually, you can not use the Driver program for this. The Driver program is
> a stand - alone wrapper around the C API and can be used to create entries
> and such but on a low level. It has nothing at all to do with the user tool.
>
> I'm also afraid that you can only pass very limited command line parameters
> to Remedy User: only things like username and server are available. You
> could use ARTASK shortcuts; which you can then launch using artask.exe. They
> would allow you to open forms in search mode, or new mode. You will be able
> to pass search parameters but unfortunately no parameters if you launch it
> in new mode. See this article on BMCDN for details:
> http://bmcdn.ws/communities/docs/DOC-47
>
> One alternative might be - if you'd really need to - to create an entry
> using runmacro or a small API program, and then open that entry by searching
> it using ARTASK. That way you achieve exactly what you want, by using the
> command line. The only drawback is that you first would have to create the
> entry before you can search it.
>
> Another option for you is to use the Mid-Tier. If you do so you can pass
> parameters to the form using an URL. See the mid-tier document for 7.1, page
> 125, "Passing data to a field in a URL". Of course you could open the URL
> from the Command Line in Windows. That will probably be the best alternative
> to achieve your goals.
>
> Hope this helps,
> --
> Michiel Beijen
> Software Consultant
> +31 6 - 457 42 418
> Bee Free IT + http://beefreeit.nl

<snip>

>> Alexander V. Doronin schrieb:
>>>
>>> HI!
>>>
>>> Is there any way to open Remedy Form with filled fields (from CLI
>>> parameters) in Remedy User using Command Line Interface ?
>>>
>>> ARS 7.1
>>>
>>> Thank you!
>>>
>>> --
>>> Alexander Doronin

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

Reply via email to