Sorry about this, Finally got some information about the versions.
We have ITSM4 installed (Asset, Change and HPD being 4.0), but the SLA is version 5.0 Pascale Boyer 503-745-2159 If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
