This was forwarded to me and I thought I would pass it along to all of you. Please feel free to apply and/or forward on. Have a great weekend! J
Client/s * St. John's River Water Management * GDKN Corp * South Florida Water Management District Requirement-ID: 110996 Job Title: Applications Developer/ REMEDY Administration & Maintenance Pay Rate: Depending on Experience Job Description A. Scope of Work : § This contract will provide continuous day-to-day system administration and second tier application support services for the District by collecting and documenting user's requirements, analyzing and designing enhancement or interfaces to the Remedy suite of applications. § The contract will act as primary contact between the District's users, the District's Help Desk, the Remedy Project Team and the vendor to drive the resolution of issues and requests for upgrades and enhancements as well as assisting users and project managers to manage appropriate computer resources to support user's needs. § This contract will work closely with the District's Infrastructure team to implement any new or upgraded products from the Remedy vendor and ensure that the applications have established and documented support and test procedures. It will include the following tasks: § Manage the day to day operations of the Remedy 7 application. § Coordinate maintenance to the application so that all affected parties are informed and consent. § Maintain documentation of customizations that may be affected by future patches and upgrades. § Create the following types of documents as required to support the application: § implementation plans § communications plans § requirement document § test plans § risk assessment § operational level agreement § service level agreement § Work with the vendor to resolve any incidents or problems related to the Remedy application. § Coordinate with the IT team to implement new versions of Remedy and to maintain the application. § Work with the IT team to review and implement any approved customizations to the Remedy application. § Periodically review performance of the application and provide recommendations to proactively maintain its performance level § Periodically review license usage and proactively plan for future license purchases if necessary. § Work with IT team to provide recommendations for software maintenance and application support. § Provide user support as needed § Provide user training as needed § Help manage all computer resources in support of Remedy § Other Application Administration and IT related duties as required Work Breakdown Structure: Documentation of work product: § The Contractor shall submit a Monthly Status Report (MSR) to the Project Manager by the 1st working day following the reporting period month and a final MSR. § Each MSR shall: § Summarize the work completed by the contractor during the reporting period on a weekly basis. § Indicate the total number of hours worked by the contractor during the reporting period on a weekly basis. § Include copies of a District-approved spreadsheet containing a breakdown of the hours worked weekly during the reporting period. § Senior Developer § Required Skills: § BS Degree in Computer Science or Information Systems. § At least 4 years experience managing enterprise level applications. § At least 3 years experience with Remedy ITSM and experienced with: § Incident Management § Problem Management § Change Management § CMDB § Work Flow § Migrator § At least 1 year experience with Remedy ITSM 7.x Strong analytical skills: § Ability to communicate well both verbally and in technical documentation § Demonstrate ability to work well as a team member § Demonstrate ability to own a problem take the problem thru its lifecycle to successful resolution § Experience as part of a project team for supporting or implementing an enterprise application § Knowledge of software development life cycle § Communicate clearly and persuasively, both verbally and in writing, to a wide variety of staff and management levels. Desired Skills but not required: § Strong knowledge of Application Server Management § Strong knowledge of Oracle 10g databases Job Location : West Palm Beach,FL-33406 P.S : In the event you are not interested in this job opportunity would you please forward this email to someone you know that may have a similar skill set. Please email your resume to: Doris Martinez Consultant & Client Liaison GDKN Corporation (954) 985-6650 x 209 (954) 985-6652(Fax) (877) GET-GDKN x 209 (Toll Free) Email:[email protected] Please visit our website at www.gdkn.com for more career opportunities. PROUD WINNER OF THE PRESTIGIOUS "2008 SUPPLIER OF THE YEAR AWARD" FROM FRMBC. Melissa Wish Column Technologies, Inc. Home Office: 718-399-2136 Cell/Evenings: 917-748-7104 E-Fax: 646-349-3799 Email: [email protected] <mailto:[email protected]> www.columnit.com <http://www.columnit.com> BMC Elite Solution Partner BMC BSM Certified Partner BMC Americas & Worldwide Top Solution Provider, 2007 VARBusiness- North America's Largest 500 IT Solution Providers, 2007 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
