On Apr 1, 2:31 pm, Joe DeSouza <[email protected]> wrote: > What about accounts that do have a password stored within the Remedy database > that do not have to authenticate through LDAP.. Do they work? Is there a > sluggish performance on those accounts? > No problem with the accounts that have a password stored in data base remedy > and no problem when I configure a single ldap host.The problems begin when I > set the second host ldap. At first everything works fine, the second host is > fine. After some time (about an hour) start with the problems of connecting > to the server. The login user go in time-out ("hourglass "....) and remains > so. (The only solution is to delete the second host that I have provided for > authentication.) I do not immediately delete the second host, but I run a > stop and start the remedy service or stop and start the plug-in process. So > everything back to work. But then the problem reoccurs. This problem occurs > cyclically at intervals of about one hour.
Best Regards Francesco Mazza P.S. log plug-in (ALL) PART I <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8400 */Registro traccia Plug- In -- ON <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8400 */ARFILTERAPI Plug-In Loaded: ARSYS.ARF.WEBSERVICE version 1 <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8400 */ ARPluginSetProperties defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginInitialization defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginTermination defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginCreateInstance defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginDeleteInstance defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginEvent undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARFilterApiCall defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ARFILTERAPI Plug-In Loaded: REMEDY.ARF.CAI version 1 <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginSetProperties defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginInitialization defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginTermination defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginCreateInstance defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginDeleteInstance defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARPluginEvent undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8560 */ ARFilterApiCall defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ARDBC Plug-In Loaded: ARSYS.ARDBC.PREVIEW version 3 <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginSetProperties undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginInitialization defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginTermination defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginCreateInstance defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginDeleteInstance defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginEvent undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCCreateEntry undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCGetEntry defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCSetEntry undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCDeleteEntry undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCGetEntryBLOB undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCGetListEntryWithFields defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCGetEntryStatistics undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCCommitTransaction undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCRollbackTransaction undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCGetListSchemas undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARDBCGetMultipleFields undefined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ARDBC Plug-In Loaded: REMEDY.ARDBC.APPQUERY version 3 <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginSetProperties defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginInitialization defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginTermination defined <PLGN> <TID: 002944> <RPC ID: 0000000000> <Queue: Dispatcher> <Client- RPC: 000000> /* lun mar 23 2009 11:44:00.8720 */ ARPluginCreateInstance defined > Joe > > ________________________________ > From: Francesco Mazza <[email protected]> > To: [email protected] > Sent: Wednesday, April 1, 2009 5:20:47 AM > Subject: Problem With Multiple LDAP Configuration > > ** Hallo to all. > > I have a problem with multiple ladap configuration on Remedy 7.0.1 patch 9 > I try to explain it. > The server remedy is enable to authentication by a AD (LDAP). When I > configure one host (AD) to authentication person no problem, when I add > another host (multiple ldap) occurs a strange behaviour. > After a indefinite time, the server start to work slowly until login refuse. > I not found another solution in comparison of removing the second ldap host > and restar a server remedy. > > Have you a idea for fixed this problem? > Thanks in advance. > > Best Regards > Francesco Mazza > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
