Hi Mike, Check in the Admin tool and see if the forms have been created - you should have three forms, one Regular BMC:Core:BMC_Cell Phone_ (regular form), one join form, BMC:Core:BMC_Cell Phone (join) and the third AST:Cell Phone, etc. If you don't have all three forms, your class isn't created. Hope this helps -
Thanks, Jase On Wed, Apr 8, 2009 at 6:43 PM, Harry Pugh <harry.p...@americansystems.com>wrote: > It's a new subclass of the BMC_EQUIPMENT class with a few extra > attributes. > > > > Mike Pugh > Senior Software Engineer > > AMERICAN SYSTEMS > 13990 Parkeast Circle > Chantilly, VA 20151 > www.AmericanSystems.com <http://www.americansystems.com/> > > phone: (703) 968-5265 > mobile: (203) 434-5082 > harry.p...@americansystems.com > > "Contractor of the Year - 5th Annual Greater Washington Government > Contractor Awards" > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of mpanch...@yahoo.com > Sent: Wednesday, April 08, 2009 5:43 PM > To: arslist@ARSLIST.ORG > Subject: Re: Creating a new CMDB Class > > Mike, click the refresh button on the main cmdb console and see if it > is still in change pending. The reason to do this is because you don't > see anything in view log. Either the class is already created or only > initiated but not progressed. You may have to use the cmdb driver to > speed it up if it is still in progress. you will get the info in cmdb > manual. BTW is it a new class or new attribute you are trying to create? > Thanks, > Mohan > > On Apr 8, 2009, at 11:05 AM, "Batwe, Saurabh [ITSUS Non-J&J]" > <sba...@its.jnj.com > > wrote: > > > Hi Mike, > > > > Are you using the console? > > Try with CMDBDriver > > > > Thanks > > Saurabh > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell > > Sent: Wednesday, April 08, 2009 8:30 PM > > To: arslist@ARSLIST.ORG > > Subject: Re: Creating a new CMDB Class > > > > Open the OBJSTR:Pending form and check for Error entries there. You > > can > > nudge entries stuck Processing using the CMDB Driver. > > > > Matt > > > > > >> I've attempted to create a new CELL_PHONE CI class per my user's > >> requirements but it's been stuck in 'Change Pending' since yesterday, > >> and I can't seem to find a way to get it to take into the system. > >> When > > I > >> try to 'View Log' the class I don't see any data at all. I tried to > >> manually kick it off by submitting a record in the RE:Job Operation > > form > >> with the Sync-Meta-Data command but that didn't appear to do > >> anything. > >> > >> I'm running ARS 7.1 with ITSM 7.0.02 patch 6 in a Windows/MS SQL > > Server > >> environment. Is this another "feature" or am I missing a step? > >> > >> Mike Pugh > >> Software Engineer > >> > >> AMERICAN SYSTEMS > >> 13990 Parkeast Circle > >> Chantilly, VA 20151 > >> www.AmericanSystems.com <http://www.americansystems.com/> > >> > >> phone: (703) 968-5265 > >> mobile: (203) 434-5082 > >> harry.p...@americansystems.com > >> > >> "Contractor of the Year - 5th Annual Greater Washington Government > >> Contractor Awards" > >> > >> -------------------------------------------------- > >> LEGAL DISCLAIMER: The information in this email is confidential and > > may be > >> legally privileged. It is intended solely for the addressee. Access > >> to > >> this email by anyone else is unauthorized. If you are not the > >> intended > >> recipient, any disclosure, copying, distribution or any action taken > > or > >> omitted to be taken in reliance on it, is prohibited and may be > > unlawful. > >> -------------------------------------------------- > >> > >> > > > ________________________________________________________________________ > > > > _______ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > >> > >> > > > > > ________________________________________________________________________ > > > > _______ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > > > > ________________________________________________________________________ > _______ > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > > > > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"