Hi Mike,
Check in the Admin tool and see if the forms have been created - you should
have three forms, one Regular BMC:Core:BMC_Cell Phone_ (regular form), one
join form, BMC:Core:BMC_Cell Phone (join) and the third AST:Cell Phone,
etc.  If you don't have all three forms,  your class isn't created.
Hope this helps -

Thanks,

Jase

On Wed, Apr 8, 2009 at 6:43 PM, Harry Pugh
<harry.p...@americansystems.com>wrote:

> It's a new subclass of the BMC_EQUIPMENT class with a few extra
> attributes.
>
>
>
> Mike Pugh
> Senior Software Engineer
>
> AMERICAN SYSTEMS
> 13990 Parkeast Circle
> Chantilly, VA 20151
> www.AmericanSystems.com <http://www.americansystems.com/>
>
> phone: (703) 968-5265
> mobile: (203) 434-5082
> harry.p...@americansystems.com
>
> "Contractor of the Year - 5th Annual Greater Washington Government
> Contractor Awards"
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
>  [mailto:arsl...@arslist.org] On Behalf Of mpanch...@yahoo.com
> Sent: Wednesday, April 08, 2009 5:43 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Creating a new CMDB Class
>
> Mike, click the refresh button on the main cmdb console and see if it
> is still in change pending. The reason to do this is because you don't
> see anything in view log. Either the class is already created or only
> initiated but not progressed. You may have to use the cmdb driver to
> speed it up if it is still in progress. you will get the info in cmdb
> manual. BTW is it a new class or new attribute you are trying to create?
> Thanks,
> Mohan
>
> On Apr 8, 2009, at 11:05 AM, "Batwe, Saurabh [ITSUS Non-J&J]"
> <sba...@its.jnj.com
>  > wrote:
>
> > Hi Mike,
> >
> > Are you using the console?
> > Try with CMDBDriver
> >
> > Thanks
> > Saurabh
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell
> > Sent: Wednesday, April 08, 2009 8:30 PM
> > To: arslist@ARSLIST.ORG
> > Subject: Re: Creating a new CMDB Class
> >
> > Open the OBJSTR:Pending form and check for Error entries there. You
> > can
> > nudge entries stuck Processing using the CMDB Driver.
> >
> > Matt
> >
> >
> >> I've attempted to create a new CELL_PHONE CI class per my user's
> >> requirements but it's been stuck in 'Change Pending' since yesterday,
> >> and I can't seem to find a way to get it to take into the system.
> >> When
> > I
> >> try to 'View Log' the class I don't see any data at all. I tried to
> >> manually kick it off by submitting a record in the RE:Job Operation
> > form
> >> with the Sync-Meta-Data command but that didn't appear to do
> >> anything.
> >>
> >> I'm running ARS 7.1 with ITSM 7.0.02 patch 6 in a Windows/MS SQL
> > Server
> >> environment. Is this another "feature" or am I missing a step?
> >>
> >> Mike Pugh
> >> Software Engineer
> >>
> >> AMERICAN SYSTEMS
> >> 13990 Parkeast Circle
> >> Chantilly, VA 20151
> >> www.AmericanSystems.com <http://www.americansystems.com/>
> >>
> >> phone: (703) 968-5265
> >> mobile: (203) 434-5082
> >> harry.p...@americansystems.com
> >>
> >> "Contractor of the Year - 5th Annual Greater Washington Government
> >> Contractor Awards"
> >>
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