Does anyone have information on usage of the Vendor Tab on the Help desk form. Information on whether an amail can be sent to the vendor company when saved? Where can you configure the email address?
Or will I have to go down the road of creating a filter on "modify" of the HPD:Helpdesk form qualif. 'Vendor Company' = "Dell" to Notify? I'm just trying to avoid hard coding the vendor company in a filter to notify them when an INC has been applied to them. Any clues Thanks JK ************************************************************* This e-mail message, including any attachments, is for the sole use of the addressee(s) to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Dunkin' Brands Inc. makes no warranty that this e-mail is error or virus free.
