Make sure you add the new remedy server name to the mid tier
configuration. Do this through the mid tier config  http://<mid tier
server>/arsys/shared/config/config.jsp

James

On Apr 16, 9:01 am, "Bhavsar, Bipin" <bipin.bhav...@capgemini.com>
wrote:
> Hi Maggie,
>
> Have you flushed Mid tier Cache before testing?
>
> Thanks & Regards,
>
> Bipin Bhavsar / Capgemini India / Airoli (Mumbai).
> Consultant / ITSM (AOS)
> /: +91-22-39194300 / Extn: 2211236 / VoIP : 2212003.
> Cell: +91- 99 20 90 4470.
> C bipin.bhav...@capgemini.com
> bwww.in.capgemini.com
>  Together. Free your energies
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of maggie2007
> Sent: Thursday, April 16, 2009 8:18 AM
> To: arsl...@arslist.org
> Subject: Remedy webservice didn't work after change computer name
>
> I installed Remedy6.3 server and webtier on a virtual machine,
> then I make a copy of the virtual machine, rename it, then find that I
> cannot browse the webservice URL.
> Is there any configuration for me to change in order to make it work?
>
> It is a little bit time consuming to uninstall and reinstall.
> --
> View this message in 
> context:http://www.nabble.com/Remedy-webservice-didn%27t-work-after-change-co...
> Sent from the ARS (Action Request System) mailing list archive at Nabble.com.
>
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