We have a button that calls a java application (server side run process). The java application accepts the parameters and ends up running the jasper report which creates a file which is put in a location available to a web server. After the button is pressed it makes another button available to 'open report'...that report does an 'open url' process that points to the URL & File that the file is available at. We have also (still do depending on how old the request is) used Perl to generate an XML string and then pass that xml string to FOP that uses an xsd to generate a PDF. Most recently we converted most of that process to a perl program that generates a hash that HTMLDOC understands that turns an HTML Template into an html file which we then convert to a PDF and email to the person who pressed the button. All of this is to say that your reporting is limited to your imagination of what you want to do, and finding tools that will do it. Yes, Remedy supports Crystal, and Crystal works well for those that want to spend the money and time using it. For those that don't, they can use other tools that are free to provide similar functionality.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Lammey, Peter A. Sent: Thursday, April 16, 2009 9:50 AM To: [email protected] Subject: Re: Reporting/Printing Question How do you allow the Mid Tier or Remedy client tool the ability to produce a report in a different format other than AR System or Crystal? Do you have to add entries to the ReportType table with the configuration setup in a particular way? I have always wondered if that is possible so that the Remedy system is not limited to interfacing with just Crystal for reporting. Thanks Peter Lammey ESPN IT Client Architecture and Automation 860-766-4761 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ Longwing Sent: Thursday, April 16, 2009 11:40 AM To: [email protected] Subject: Re: Reporting/Printing Question That's the only 'supported' method...but there are plenty of other options available if you are willing to step out of the box a bit. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramey, Anne Sent: Thursday, April 16, 2009 9:31 AM To: [email protected] Subject: Re: Reporting/Printing Question My understanding that reporting in the mid-tier was only available with Crystal. Anne Ramey -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ Longwing Sent: Thursday, April 16, 2009 9:47 AM To: [email protected] Subject: Re: Reporting/Printing Question You could always try Jasper Reports...similar to Crystal but Java based and free...:) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mayfield, Andy L. Sent: Thursday, April 16, 2009 7:32 AM To: [email protected] Subject: Re: Reporting/Printing Question I had just looked up the price Crystal Reports 2008. Is that report writer tool you're talking about, or is there a different one. The CR 2008 is $500 and the server version is $2500. I know that normally doesn't sound like very much money, but with things the way things are right now I would hate ask for anything. If that is the cheapest solution then I guess I will have to request approval, but I wanted to be sure there wasn't something I was missing. Thanks, Andy L. Mayfield Protection & Control Technician Sr. Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of William Rentfrow Sent: Wednesday, April 15, 2009 1:45 PM To: [email protected] Subject: Re: Reporting/Printing Question When you say you can't afford Crystal right now what do you mean? Crystal Enterprise? Or do you mean the CR Report Writer tool? William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Corporate Website, www.stratacominc.com 715-410-8156 C -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mayfield, Andy L. Sent: Wednesday, April 15, 2009 1:14 PM To: [email protected] Subject: Reporting/Printing Question We currently have a form that allows you to print screen by pressing a button on the form. It works most of the time without problems, but sometimes it prints blank pages and you have to go back and try again. >From what I've read the WUT is a little flakey when it comes to printing. I would like to come up with a more reliable method of doing this. I thought I would try to have it create a report and print the report on the button press, but the output is pretty ugly and hard to read. From what I can tell I have very little or no control of how it's displayed (fonts, spacing etc..) using the canned reporting tool. I know a lot of people use Crystal and I assume it affords lots of options, but unfortunately the money is not there right now to purchase it. Anyone have any ideas? Windows OS MSSQL DB ARS 7.1 XP users with 7.1 p5 WUT Andy L. Mayfield Protection & Control Technician Sr. Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" Please consider the environment before printing this e-mail. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
