I believe he is just saying the mouse does not perform the vertical scrolling of the form. Doug
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Meyer, Jennifer L Sent: Thursday, April 16, 2009 2:09 PM To: [email protected] Subject: Re: Remedy and Mouse Scrollwheel Question Joel, The form size is set by the view you see when you're looking at it in the admin tool. The user client assumes that whatever size your window is is the size you want it to appear in the user client. This is how you make the little dialog boxes exactly the size you want them. The flip side is that the largest the box can be is your screen size. Remedy assumes anything outside the immediate window is supposed to be hidden workflow. To make your fields visible to your users, you'll have to create a page holder and move your fields onto the tabs. This is also an excellent way to organize your fields. Jennifer Meyer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joseph Kasell Sent: Thursday, April 16, 2009 1:27 PM To: [email protected] Subject: Remedy and Mouse Scrollwheel Question Hello all! I have a Remedy form that is long enough that one needs to scroll down to see the bottom. I can easily use the scrollwheel of my mouse to scroll up and down while in the Admin Tool. Why can't I do the same for that form in the User Tool? We're running ARS 7.0.01 patch 001 on the server and both client tools are 7.0.01 patch 001 as well. Appreciate the help! Joe Kasell Senior Systems Engineer Navy Federal Credit Union ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
