Happy Monday Everyone, I have an interesting one. When a ticket is created a HTML formatted email is sent to the customer. With the HTML is a gif file (company logo). If the customer contact is using a MAC or iphone, what appears is the logo twice. The logos appear side by side with the second being twice as large as the first. Has anyone encountered this issue?
Out of thousands of contacts I have only had two reported cases of this even though I have been using this template for years. ARS 6.3 patch 20 SunOS 5.9 Thanks Mark This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
