I have that figured out but I wanted to then provide a way for users that setup our Remedy access the ability to then add people to that group that has a Role setup that has permissions to certain data on an incident or change.
I know I can access the Users or Group form directly to setup the people that need to be added to that group but wanted people with ITSM Config People Admin rights that setup Remedy Access in the system the ability to add people to that new group so that I dont have to do it as a Remedy Admin. I ran some tests on this and it seems to work on my development environment when I created the group and added an entry to LIC:SYS-License Permission Map as well and verified that this works properly as well where I can add the group as a permission to certain fields on Incident based on adding that group as well to the Roles form (and selecting that Role as permission to the field(s)). Thanks Peter Lammey ESPN IT Client Architecture and Automation 860-766-4761 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jon Chau Sent: Monday, April 27, 2009 12:01 PM To: [email protected] Subject: Re: Adding Permission groups for ITSM 7.02 ** Peter, Have you considered creating an entry in the Roles form for Remedy Foundation Elements mapped to your new Group? I think that is what you are asking for. Jon On Mon, Apr 27, 2009 at 7:04 AM, Lammey, Peter A. <[email protected]<mailto:[email protected]>> wrote: ** Does anyone know if there is a way to add a new group available as a permission group in CTM:People? It seems that you can add the group to the Group form then add an entry to the form LIC:SYS-License Permission Map with that Group Name and Group ID used and set License Required to None and add a Navigation Tier for the new entry as well. Is there any issues or problems that this can create? It seems when we setup RKM that the setup of the application added entries in this form for the RKM various permission groups so it doesnt appear that there are any issues that can occur with doing this. Thanks Peter Lammey ESPN IT Client Architecture and Automation 860-766-4761 _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ________________________________ Please consider the environment before printing this e-mail. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
