Note: Second position

 

KPBS, Inc. is looking to immediately fill a positon for: Remedy
Administrator/Level 2 support

 

TYPE: Contract Position

 

TERM: 8 months with likely multi-year extensions (right now the contact is
on a yearly renew thru 12/31/2010)

 

PROVIOSIONS: Contractor must be able to pass a Moderate Risk Level-Public
Trust background check

 

LOCATION: Client site is in Tuscaloosa, AL. 
Contractor will be required to report to work on client site every work day.


Note: Customer is looking for a "local" resource, so travel to-from
Tuscaloosa is not reimbursed. In other words, if you want to live in Texas
and fly to Tuscaloosa on Sundays and fly home Friday nights, that will be
your choice but also at your expense. You'd probably be better off
relocating to the area (Tuscaloosa/Birmingham) and thus reducing your
expenses. There will be times when travel to client sites other than
Tuscaloosa is required, but that will be rare. When required to travel to
client sites other than Tuscaloosa, Travel & Expenses will be reimbursed per
client travel policy.

 

RESPONSIBILITIES:  Responsible for the effective daily system/data
administration and 2nd level support of a Remedy ITSM 7.x environment.  

This is not a development/engineering position. It is a application
administrator and 2nd level support position.

 

REQUIREMENTS:  

*                             2 years system administration experience with
the Remedy ITSM 7.x

*                             Verifiable customer recommendations

*                             Strong interpersonal skills with ability to
work effectively with customers, employees, teams, and all levels of
management

*                             Strong written and verbal communication skills

*                             Strong analytical and troubleshooting skills

*                             Organized, detail-oriented, self-starter

 

ADDITIONAL PREFERRED SKILLS: ITIL Foundations certified, working knowledge
of Crystal Enterprise/Reports, BMC Analytics, BMC Dashboards, Remedy
Knowledge Management and SRM.   

 

TRAVEL: Minimal

 

Starting Rate:  $40/hr (possibly more depending on experience) with $2.50/hr
raise after 6 months and $2.50/hr Cost of Living adjustments every Jan 1st .

 

If you are interested, contact me OFF LIST at
<mailto:[email protected]> [email protected]

 

Regards,

 

Timothy Powell

Vice President

KPBS, Inc.

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