We use the BMC BIM/SIM to Glue it together.
The doc's availible for this that I have seen are very old, for Prior to
R11.
After R11 -- Have not seen any docs on this.. yet.  Would like too.

On Thu, May 7, 2009 at 2:28 PM, David Abry <davidla...@gmail.com> wrote:

> All,
>
> Has anyone created an integration between CA Unicenter Service Desk
> and Remedy ITMS Service Desk / Incident version 7.01?  Does anyone
> have any documentation or white papers on the integration?
>
> ITSM 7.01 - Incident
> Windows 2003 SQL Server
>
> V/R,
>
> David Abry
>
>
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-- 
Patrick Zandi

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