Mark, I hate to sound corny but can't think of a better way to say it: YOU DA MAN!!!
Your info below pointed us right, smack at the problem and we're good to go. Thank you sir Larry Lawrence Parker IT Service Support Tools EDS Remedy Engineering 1968 Gilbert Street Norfolk, VA 23511 Tel: +1 757 963-1008 Mobile: +1 757 285-2368 E-mail: [email protected] We deliver on our commitments so you can deliver on yours. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Walters, Mark Sent: Friday, May 08, 2009 2:40 To: [email protected] Subject: Re: Upgrading to 10G Oracle and Hitting a Library Error As you are aware you need to use the 9i client for ARS 6.3 regardless of the backend database version and the error indicates that the server cannot find this. If you have the ARS server and db on the same system (with Oracle-SID: in ar.conf) you will need to configure ARS as though it was using a remote database. Setup the 9i client with the appropriate tnsnames.ora and make sure you have; Oracle-Two-Task: connection_description_from_tnsnames.ora Dbhome-directory: path_to_9i_client Mark ________________________________________ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of Parker, Lawrence T [[email protected]] Sent: 08 May 2009 00:06 To: [email protected] Subject: Upgrading to 10G Oracle and Hitting a Library Error Hi, Hoping someone has hit this bridge before. We are on ARS 6.3 Patch 20 and have a requirement to upgrade to Ora 10G. We've successfully upgraded the database but see a "No Such File" error on libclntsh.so.9.0 when starting Remedy. The matrix indicates we should be ok on 10G with the 9i client and we've been diligently trying to get past this error. All AR processes start except for arserverd. Have any of you hit this in the past? Lawrence Parker IT Service Support Tools EDS Remedy Engineering 1968 Gilbert Street Norfolk, VA 23511 Tel: +1 757 963-1008 Mobile: +1 757 285-2368 E-mail: [email protected] We deliver on our commitments so you can deliver on yours. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
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