There are Audit forms for Incident, Problem and Change there is also one for 
Asset that I do not know the name of until I open my VM session. If you are 
trying to capture the audit trail information it may be difficult.


-----Original Message-----
From: Dwayne Martin <[email protected]>
To: [email protected]
Sent: Fri, 8 May 2009 1:17 pm
Subject: Re: Audit Trail data in AST:ComputerSystem



Roger,

Yes, I am importing the data from the AST:ComputerSystem into a totally new 
customized Remedy form.  And I want to include the Audit Trail.  So where do I 
find it?

I don't see it on the BMC:BMC_ComputerSystem_ form.  Please tell me about this 
"audit form that holds all of the details."

Dwayne

---- Original message ----
>Date: Fri, 8 May 2009 12:59:29 -0400
>From: Roger Justice <[email protected]>  
>Subject: Re: Audit Trail data in AST:ComputerSystem  
>To: [email protected]
>
>   ** You are looking at 2 different things. The Audit
>   trail is controlled through the Base Element form
>   and there is an audit form that holds all of the
>   details. The importing of Assets must be done
>   through either the AST join or the BMC join such as
>   Computer system. The data is stored in the
>   BMC:ComputerSystem regular form and the Base Element
>   form and the instance ID is the same on both.
>
>   -----Original Message-----
>   From: Dwayne Martin <[email protected]>
>   To: [email protected]
>   Sent: Fri, 8 May 2009 12:17 pm
>   Subject: Re: Audit Trail data in AST:ComputerSystem
>
> Good luck!  At least you can tell them that you know somebody else who tried 
and
> failed.
>
> Dwayne
>
> ---- Original message ----
> >Date: Fri, 8 May 2009 12:04:52 -0400
> >From: "Ramey, Anne" <[email protected]> 
> >Subject: Re: Audit Trail data in AST:ComputerSystem 
> >To: [email protected]
> >
> >I wish my folks would take that answer.  They want to report on it and just
> won't take no for an answer.
> >
> >Anne Ramey
> >***********************************
> >E-mail correspondence to and from this address may be subject to the North
> Carolina Public Records Law and may be disclosed to third parties only by an
> authorized State Official.
> >
> >
> >-----Original Message-----
> >From: Action Request System discussion list(ARSList) 
> >[mailto:[email protected]]
> On Behalf Of Dwayne Martin
> >Sent: Friday, May 08, 2009 12:10 PM
> >To: [email protected]
> >Subject: Re: Audit Trail data in AST:Compute
rSystem
> >
> >Anne,
> >
> >I am trying to import the data into another form.  At least you've given me a
> good excuse to tell them why I can't do it.
> >
> >Thanks,
> >Dwayne
> >
> >---- Original message ----
> >>Date: Fri, 8 May 2009 10:47:57 -0400
> >>From: "Ramey, Anne" <[email protected]> 
> >>Subject: Re: Audit Trail data in AST:ComputerSystem 
> >>To: [email protected]
> >>
> >>I've made a similar effort recently.  It appears to be stored in a number of
> places and joined several times before reaching the form you see.  I haven't
> figured out all the details yet.
> >>
> >>Anne Ramey
> >>********************************
> >>E-mail correspondence to and from this address may be subject to the North
> Carolina Public Records Law and may be disclosed to third parties only by an
> authorized State Official.
> >>
> >>
> >>-----Original Message-----
> >>From: Action Request System discussion list(ARSList) 
> >>[mailto:[email protected]]
> On Behalf Of Dwayne Martin
> >>Sent: Friday, May 08, 2009 10:31 AM
> >>To: [email protected]
> >>Subject: Audit Trail data in AST:ComputerSystem
> >>
> >>Dear List,
> >>
> >>On the Asset Management Module/AST:ComputerSystem form there is an "Audit
> Trail" button, which, if you click, displays a table of changes made to that
> entry.
> >>
> >>Does anyone know where this list of changes is stored. I tried following the
> workflow, but got lost.
> >>
> >>Dwayne Martin
> >>James Madison University
> >>
> >>(Asset Management 6.3, ARS 7.1 p4, RH Linux server, Oracle 10.2 db )
> >>
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