:)....we all understand the Monday mind isn't quite awake till noon...:) _____
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Robert Molenda Sent: Monday, May 11, 2009 10:02 AM To: [email protected] Subject: Re: Mid-Tier 7.5 Install on Windows - can give you an error. ** Whoops - no - sorry - I have already opened the defect with BMC already!!! Sorry list - not enough cafe this morning... Just wanted the list to have this information about non-standard windows install loctions, etc. Thanks for asking - and sorry for "my bad"... Robert On Mon, May 11, 2009 at 8:57 AM, LJ Longwing <[email protected]> wrote: ** Robert, Are you asking someone from the ARSList to open that defect for you? _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Robert Molenda Sent: Monday, May 11, 2009 9:53 AM To: [email protected] Subject: Mid-Tier 7.5 Install on Windows - can give you an error. ** FYI - Interesting problem discovered with the 7.5 installer (base and patch-1 installers) - since the installer logfiles are so large - it was difficult to find the "one line" to pinpoint the issue... Found that the 7.5-patch-1 installer is obviously not looking at the Envirronment Variables for the msiexec.exe application. you will receive an error message of: LOG EVENT {Description=[install iis redirector],Detail=[Exception running command: Cannot run program "C:\WINDOWS\system32\msiexec" (in directory "C:\WINDOWS\system32"): CreateProcess error=3, The system cannot find the path specified]} If the windows installation location is not C:\Windows. Our customer had a C:\WINNT installation location - we had to simply create C:\WINDOWS\System32 and copy the file there - then Mid-Tier installed correctly. Please open a product defect on the 7.5 installer to have this corrected. Thanks Robert Molenda _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ -- If it were not for the gutter, my mind would be homeless! _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

