This isn't really the answer you're looking for, but it sounds like you actually have a fairly light load - at least from a user perspective. From my experience so far, network latency has more of an effect on performance than raw throughput. If you've got 100 Mb networks between your servers and database, your server should have good performance so long as latency is low. From the user perspective, latency between them and the AR server(s) will also be very important. In general, there isn't necessarily a lot of data transferred between the server and the client, but the client is very chatty (lots of small transactions and messages to the server), so it's very important to keep the time it takes for those packets to get back and forth down to a minimum.
I've noticed that people that sit close to the AR server(s) will get good performance with the thick client. People that are farther away, especially across a WAN, generally get better performance with the web client, even if overall throughput on the WAN is very good. Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bala Patel Sent: Monday, May 11, 2009 10:50 AM To: [email protected] Subject: ITSM 7 Network Bandwidth ** All, I have seen this posted a few months ago and nobody answered. Does anyone have any numbers on ITSM 7 bandwidth utilization? I know a number of variables goes into this, but does BMC or anyone have any way to calculate this? We are using SQL server 2005 and Windows 2003 Server. The db and applications (Entire ITSM suite) are on separate servers and we have about 30 users creating about 150 tickets a day. The BMC Remedy thick client is going to be leveraged by the user community too. Has anyone performed a study on this or is their a good way to measure this? Thanks, Bala Patel Remedy Admin _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
