Hi folks,
Dev Server - AR Server 7.1 patch5, Assignment Engine, Approval Server
Installed.
- ITSM 7.0.2 patch 7 successfully Installed.
When I tried to login to dev server today an error msg popped up saying ,"
AR system Assignment engine encountered Problems and needs to shutdown"
Please find the error.log below.
Mon May 18 13:09:09 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 13:09:09 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 13:13:36 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 13:13:36 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 13:39:19 2009 : Action Request System(R) Server Version 7.1.00
Patch 005 200809150630
(c) Copyright 1991-2007 BMC Software, Inc.
Mon May 18 13:43:35 2009 390600 : An Application fixed license of this type
has been assigned to more users than the number of valid licenses you have:
(ARERR 9852)
Mon May 18 13:43:35 2009 BMC:Problem Mgmt
Mon May 18 14:16:26 2009 CMDB Dispatcher : Another copy of the Approval
Server is already running or the Application Dispatcher is in use (ARAPPERR
4582)
Mon May 18 14:16:26 2009 \A
Mon May 18 14:16:26 2009 Reconciliation : Another copy of the Approval
Server is already running or the Application Dispatcher is in use (ARAPPERR
4582)
Mon May 18 14:16:26 2009 \Arserver\Db\arfilter_kee01.log
Mon May 18 14:16:27 2009 Dispatch : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARAPPERR 4582)
Mon May 18 14:16:27 2009 1
Mon May 18 14:16:27 2009 Dispatch : AR System Application server terminated
-- fatal error encountered (ARAPPNOTE 4501)
Mon May 18 14:16:27 2009 : Action Request System(R) Server Version 7.1.00
Patch 005 200809150630
(c) Copyright 1991-2007 BMC Software, Inc.
Mon May 18 14:16:27 2009 390600 : Another copy of the server is already
running on the same RPC socket (ARERR 35)
Mon May 18 14:16:27 2009 RemedyMutex390600
Mon May 18 14:16:27 2009 390600 : AR System server terminated -- fatal
error encountered (ARNOTE 21)
Mon May 18 14:16:27 2009 Approve : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARAPPERR 4582)
Mon May 18 14:16:27 2009 390695 : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARERR 4582)
Mon May 18 14:21:08 2009 Reconciliation : Another copy of the Approval
Server is already running or the Application Dispatcher is in use (ARAPPERR
4582)
Mon May 18 14:21:08 2009 \Arserver\Db\arfilter_kee01.log
Mon May 18 14:21:08 2009 CMDB Dispatcher : Another copy of the Approval
Server is already running or the Application Dispatcher is in use (ARAPPERR
4582)
Mon May 18 14:21:08 2009 \A
Mon May 18 14:21:08 2009 Dispatch : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARAPPERR 4582)
Mon May 18 14:21:08 2009 1
Mon May 18 14:21:08 2009 Dispatch : AR System Application server terminated
-- fatal error encountered (ARAPPNOTE 4501)
Mon May 18 14:21:08 2009 : Action Request System(R) Server Version 7.1.00
Patch 005 200809150630
(c) Copyright 1991-2007 BMC Software, Inc.
Mon May 18 14:21:09 2009 390600 : Another copy of the server is already
running on the same RPC socket (ARERR 35)
Mon May 18 14:21:09 2009 RemedyMutex390600
Mon May 18 14:21:09 2009 390600 : AR System server terminated -- fatal
error encountered (ARNOTE 21)
Mon May 18 14:21:09 2009 Approve : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARAPPERR 4582)
Mon May 18 14:21:09 2009 390695 : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARERR 4582)
Mon May 18 14:21:37 2009 Dispatch : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARAPPERR 4582)
Mon May 18 14:21:37 2009 1
Mon May 18 14:21:37 2009 CMDB Dispatcher : Another copy of the Approval
Server is already running or the Application Dispatcher is in use (ARAPPERR
4582)
Mon May 18 14:21:37 2009 \A
Mon May 18 14:21:37 2009 Reconciliation : Another copy of the Approval
Server is already running or the Application Dispatcher is in use (ARAPPERR
4582)
Mon May 18 14:21:37 2009 \Arserver\Db\arfilter_kee01.log
Mon May 18 14:21:37 2009 Dispatch : AR System Application server terminated
-- fatal error encountered (ARAPPNOTE 4501)
Mon May 18 14:21:37 2009 : Action Request System(R) Server Version 7.1.00
Patch 005 200809150630
(c) Copyright 1991-2007 BMC Software, Inc.
Mon May 18 14:21:38 2009 Approve : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARAPPERR 4582)
Mon May 18 14:21:38 2009 390695 : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARERR 4582)
Mon May 18 14:21:38 2009 390600 : Another copy of the server is already
running on the same RPC socket (ARERR 35)
Mon May 18 14:21:38 2009 RemedyMutex390600
Mon May 18 14:21:38 2009 390600 : AR System server terminated -- fatal
error encountered (ARNOTE 21)
Mon May 18 14:23:01 2009 : Action Request System(R) Server Version 7.1.00
Patch 005 200809150630
(c) Copyright 1991-2007 BMC Software, Inc.
Mon May 18 14:27:10 2009 390600 : An Application fixed license of this type
has been assigned to more users than the number of valid licenses you have:
(ARERR 9852)
Mon May 18 14:27:10 2009 BMC:Problem Mgmt
Mon May 18 14:31:40 2009 AssignEng : Another copy of the Approval Server is
already running or the Application Dispatcher is in use (ARAPPERR 4582)
Mon May 18 14:31:40 2009
Mon May 18 14:31:40 2009 AssignEng : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Mon May 18 14:53:01 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 14:53:01 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 14:53:40 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 14:53:40 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 14:53:44 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 14:53:44 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 14:56:35 2009 390620 : AR System server terminated when a
signal/exception was received by the server (ARNOTE 20)
Mon May 18 14:56:35 2009 0xc00000fd
Mon May 18 14:56:35 2009 390620 : AR System server terminated -- fatal
error encountered (ARNOTE 21)
Mon May 18 15:02:00 2009 390620 : AR System server terminated when a
signal/exception was received by the server (ARNOTE 20)
Mon May 18 15:02:00 2009 0xc00000fd
Mon May 18 15:02:00 2009 390620 : AR System server terminated -- fatal
error encountered (ARNOTE 21)
Mon May 18 16:05:39 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 16:05:39 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 16:07:55 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 16:07:55 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 16:07:58 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 16:07:58 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 16:08:03 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 16:08:03 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 16:42:34 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 16:42:34 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 16:42:42 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 16:42:42 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 16:42:44 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 16:42:44 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 16:47:48 2009 : Action Request System(R) Server Version 7.1.00
Patch 005 200809150630
(c) Copyright 1991-2007 BMC Software, Inc.
Mon May 18 16:54:03 2009 390600 : An Application fixed license of this type
has been assigned to more users than the number of valid licenses you have:
(ARERR 9852)
Mon May 18 16:54:03 2009 BMC:Problem Mgmt
Mon May 18 16:58:34 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 16:58:34 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Mon May 18 17:24:25 2009 : Action Request System(R) Server Version 7.1.00
Patch 005 200809150630
(c) Copyright 1991-2007 BMC Software, Inc.
Mon May 18 17:29:37 2009 390600 : An Application fixed license of this type
has been assigned to more users than the number of valid licenses you have:
(ARERR 9852)
Mon May 18 17:29:37 2009 BMC:Problem Mgmt
Mon May 18 17:33:23 2009 390620 : Failed to open ignore word file (ARERR
659)
Mon May 18 17:33:23 2009 No such file or directory : C:\Program
Files\Hummingbird\SearchServer 5.4\fultext\fultext.stp
Thanks,
Ron
--
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