As I understand it, Remedy doesn't provide a check on who is looking/editing a record. The only check Remedy does is a last modified time check. We are running into this same issue when multiple people edit the same record. We plan to implement a read/read-write locking feature in our own system though I wish remedy had the ability to lock records down.
On Fri, Feb 6, 2009 at 12:17 PM, Michael Drew <[email protected]>wrote: > Depending on the nature of the data, you could perhaps use the table field > as your temporary storage (I.e. Set field local action to place your various > values into the currently selected row in the table) and do a table walk to > send the table values back to the actual child entry's records when you hit > save on the parent. > Michael. > > ------Original Message------ > From: Brien Dieterle > Sender: Action Request System discussion list(ARSList) > To: [email protected] > ReplyTo: [email protected] > Sent: Feb 6, 2009 3:34 PM > Subject: transaction for parent/child changes > > ** We've designed a form that has child requests displayed in a table list > field. You can interact with these child requests through this form and > update them via display only fields and push-fields activelink buttons etc. > So the problem is you can update some things on the main form, and update > some children requests, close the main request and say "yes, lose changes". > A user might expect that the changes to the children would be reverted back > to what they were. > > Is there any way to encapsulate the whole process of editing the primary > requests and N children requests into a single transaction that gets > committed only upon saving of the primary request? > > Thanks! > > Brien Dieterle > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
