Jenni,

In toad run select * from arschema where schema_id=107;

arschema is the top layer where form inforrmation starts, if you dont have a 
record there, you won't see it.

Regards,

Nicky Madjarov
phone: 973-202-4278
Find out how to bust your AR System performance @
http://www.SpeedUpARS.com
  ----- Original Message ----- 
  From: Wacholz, Jeanette (Jenni) 
  Newsgroups: public.remedy.arsystem.general
  To: [email protected] 
  Sent: Thursday, June 04, 2009 12:46 PM
  Subject: Lost form reference


  ** 
  Hi Listers,

  ARS V6.3 P020
  ITSM 6
  Oracle V10g
  AIX 5.3

  We have lost the ability to access one form via the User or the Admin tool. 
The form is SHRCFG:ConfigPeople. If I look in TOAD, I can see the view of the 
form. I can also see the t107, h107 and b107 tables there. But the form is not 
visible or available from inside Remedy. I believe I've seen issues similar to 
this on the list but I haven't been successful finding them in the archives. 
The issue began last night after our dba's installed Guardium on the db server. 
(ARSystem was shutdown correctly before the dba's started their install and 
brought back up after the install was completed.)

  Any help you can offer would be appreciated!
  Jenni Wacholz 
  Coventry Health Care Inc 
  Scottsdale AZ
  480-445-2517 





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