You can use Groups in the assignee field. How are you populating this information though? Are you using an ITSM app? If so the assignee needs to be a User.
James On Jun 4, 12:19 pm, LJ Longwing <lj.longw...@gmail.com> wrote: > If I'm not mistaken, the assignee field (id 4), HAS to be a user, and cannot > be a group. > > _____ > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Bhupesh Gupta > Sent: Thursday, June 04, 2009 10:14 AM > To: arsl...@arslist.org > Subject: Re: Error while setting a Group name in the assignee field (only in > Webclient) > > ** > > Error while setting a Group name in the assignee field (only in Webclient) > > you can not translate the group name in the group list or assignee group > field: row level group > > Remedy Version : 7.5 > DB : Oracle > > Any clues folks.. > > -- > Regards, > Bhupesh Gupta > > -- > Regards, > Bhupesh Gupta _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where > the Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
