I forgot to say this tests are made on ITSM 7.0.3 in DB Oracle 10 On Tue, Jun 9, 2009 at 7:07 PM, Ana Leal <abcl...@gmail.com> wrote:
> Hi list. > I'm making some tests concerning the Assigned Group on Change Requests. > The last test I took is concerning the "Earliest Start Date" field. > According to the workflow, I assume that this field must take the next > earliest day/hour related to the Group assigned Calendar, since the > qualification of the AL is an "Application-Bus-Time-Add" between this field > and the "Lead Time" field. > The strange thing is that if the $SERVERTIMESTAMP$ is on the interval we > defined to the group's calendar, the field is filled with the actual > day/hour. But if I change the Group's Calendar to an hour outside the > $SERVERTIMESTAMP$ the AL adds 3 hours (the 3 is the Offset unit "hour" from > the PROCESS Command) to that field, instead of checking how many hours > should be calculated according to the Group's Calendar. > > Anyone has seen this before? Is there any Defect created by BMC? > > Thanks in advance > Ana Leal > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
