We're on SRM 2.2 p002 and it has Relationship functionality for WO's. We have noticed that Asset Mgmt doesn't recognize the relationship type so you can't see the related WO's from the Asset. According to Support, this is an RFE, but that's arguable.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pierson, Shawn Sent: Thursday, June 11, 2009 9:02 AM To: [email protected] Subject: Relationships on Work Orders --_000_FE1DBA4771FAE340A048A2439B10E98E6239227C9FSUHOUEXCMSA1P_ Content-Type: text/plain; charset="us-ascii" content-transfer-encoding: quoted-printable Good morning, Has anyone heard from BMC whether the next version of SRM will have relation= ships or not? If you pull up the Work Orders form, it looks like BMC hastil= y copied the form from Change Management and deleted the table field and wor= kflow but left the tab and a few buttons there. It seems logical to me that= you would want to relate Work Orders to CIs, even Incidents, Changes, etc. The reason I ask is because if they don't include it, I'm going to have to c= ustomize it. However, I don't want to waste my time if it is in the next ve= rsion. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here: http://www.sug.com/disclaimers/de= fault.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" --_000_FE1DBA4771FAE340A048A2439B10E98E6239227C9FSUHOUEXCMSA1P_ Content-Type: text/html; charset="us-ascii" content-transfer-encoding: quoted-printable ** <html> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"> <meta name=3D"Generator" content=3D"Microsoft Exchange Server"> <!-- converted from rtf --> <style>.EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #8000= 00 2px solid; }</style> </head> <body> <font face=3D"Calibri, sans-serif" size=3D"2"> <div>Good morning,</div> <div> </div> <div>Has anyone heard from BMC whether the next version of SRM will have rel= ationships or not? If you pull up the Work Orders form, it looks like= BMC hastily copied the form from Change Management and deleted the table fi= eld and workflow but left the tab and a few buttons there. It seems logical to me that you would want to rel= ate Work Orders to CIs, even Incidents, Changes, etc.</div> <div> </div> <div>The reason I ask is because if they don’t include it, I’m g= oing to have to customize it. However, I don’t want to waste my= time if it is in the next version.</div> <div> </div> <div>Thanks,</div> <div> </div> <div><font size=3D"3" color=3D"#1F497D"><b>Shawn Pierson </b></font></div> <div><font size=3D"2" color=3D"#808080">Remedy Developer | Southern Union</f= ont></div> <div> </div> <div> </div> </font> Private and confidential as detailed <a=0A= href=3D"http://www.sug.com/disclaimers/default.htm#Mail";>here</a>. If you c= annot access hyperlink, please e-mail sender. </body> </html> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ --_000_FE1DBA4771FAE340A048A2439B10E98E6239227C9FSUHOUEXCMSA1P_-- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
